July 17, 2017 · West Coast Media Solutions Inc. · 12 min read
Give every photograph in the gallery a short description of what it shows and why it is there, starting with your best work. Without one, screen readers read out file names or skip the image.
A gallery heard instead of seen
A gallery is often the strongest page on a small business site: dozens of photographs of finished work, each one proof of what the business can do.
Through a screen reader, the software that blind and low-vision visitors use to hear a page, it can sound like this: link, IMG underscore 4471 dot JPG. Then the next one, forty times.
Nothing in the page tells the software what each photograph shows, so it reads out the only thing it has, or skips the image altogether.
The fix is a short line of text for each image, called alt text, and it is among the oldest pieces of accessibility advice there is.
What alt text does
Every image on a page can carry a text alternative, written into the code alongside it. A screen reader reads that text in place of the picture.
WCAG 2.0, the standard most accessibility advice refers to, opens with this: images that convey information need a text alternative serving the same purpose. It is a Level A requirement, the most basic level.
The same text shows if an image fails to load, and search engines use it to understand what a photograph shows. Useful, but secondary. The person who needs it most is the one who cannot see the image.
Why galleries are the worst case
Dozens of images uploaded at once, straight from a phone or camera.
File names chosen by the camera, not by a person.
Thumbnails that are links to a full-size version.
Lightbox plugins that open each photograph over the page.
No captions, since the pictures were meant to speak for themselves.
The third turns a missing description into noise. A thumbnail with no alt text is a link with no name, so the screen reader announces where it points instead, usually the full-size image's file name.
What it shows and why
Good alt text answers two questions in one short sentence: what is in the photograph, and why it is in this gallery.
The single word deck names a category. Cedar deck built around an old maple, with the boards cut to fit the trunk, describes the work and the reason it was worth showing.
Write it the way you would describe the photograph to a customer on the phone. Name the thing, the material and the detail you are proud of, then stop.
What to leave out
Skip the words image of and photo of. Screen readers say they have come to an image before reading its description, so those words get spoken twice.
Skip lists of search terms. Alt text stuffed with the business name and every town served is tedious to hear, and Google's own guidelines warn against it.
Skip what a visible caption already says, and keep each description to a sentence. Anything that needs a paragraph belongs on the page, where everyone can read it.
Images that need no description
Not every image carries information. A decorative border, a background texture or a divider gives a listener nothing.
Those should have empty alt text, which tells the screen reader to skip them. Missing alt text is different: it leaves the software guessing, and it usually guesses the file name.
A logo that links to the home page is not decoration. Its alt text should be the business name, because that is what the link means.
A worked example
A 3D printing service in a light industrial unit prints prototypes, replacement parts and small production runs. Its gallery is where most visitors decide whether it can handle their job.
The gallery held sixty photographs uploaded from the owner's phone, named by the phone, with no descriptions. Each thumbnail opened a full-size version over the page.
A customer who uses a screen reader emailed to ask what the service had actually made, because the gallery read to her as a list of numbered file names.
The owner described the best twenty first, a sentence each: replacement gear for a stand mixer, printed in nylon beside the cracked original; two-part sensor housing in black plastic for an engineering firm.
Blurry and duplicate photographs were deleted rather than described, and the rest were done over the following week. New photographs now get their description at upload, while the job is fresh.
Where to write it
In WordPress, each image in the media library has an alt text field, and galleries built with WordPress's own gallery feature use what is written there.
Some gallery plugins ignore that field and use the title or caption instead, or nothing. Check which field yours reads before typing sixty descriptions into the wrong one.
Whoever maintains the site can look at the gallery's code and tell you in a few minutes.
Testing by ear
The quickest test is to listen. iPhones include a screen reader called VoiceOver in their accessibility settings, and Windows users can download one called NVDA at no cost.
Turn one on, open the gallery and move through the images. If you hear file names, or the same word forty times, the descriptions are missing or in the wrong field.
VoiceOver changes how an iPhone responds to taps, so learn how to switch it off before you switch it on.
Starting with the best work
Describing an old gallery of two hundred images is a real job, and it does not have to happen in one sitting.
Start with the photographs doing the most work: the first row, the images on the home page, the projects you most want more of. Then work back through the rest in batches.
Photographs not worth describing are usually not worth keeping. Removing them improves the gallery for every visitor.
The counter-case
A set of near-identical photographs, such as one product in eight colours, does not need eight full sentences. A short description with the colour named in each will do.
A site whose gallery is a minor page can reasonably fix its home page and service pages first.
Neither is a reason to leave the job undone. Every photograph that carries information should say what it shows, in one sentence, best work first.
Before the next upload
Listen to your gallery with a screen reader.
Check which field your gallery plugin reads.
Delete photographs not worth describing.
Describe the best twenty in a sentence each.
Give decorative images empty alt text.
Describe the rest a batch at a time.
Write descriptions at upload from now on.
Step two saves the most wasted effort. Descriptions typed into a field the gallery never reads leave the page sounding exactly as it did before.
What does a screen reader do with undescribed images?
It reads out whatever it can find, usually the file name, or skips the image. In a gallery of linked thumbnails, it often announces each link's file name.
What should a photograph's alt text say?
What the photograph shows and why it is in the gallery, in one short sentence, the way you would describe it to a customer on the phone.
Should alt text include keywords for search?
No. Lists of search terms are tedious to hear, and Google's own guidelines warn against filling alt text with keywords. Describe the photograph honestly instead.
Do decorative images need alt text?
They need empty alt text, which tells the screen reader to skip them. Leaving it out entirely leaves the software guessing, often by reading the file name.
Which standard covers image descriptions?
WCAG 2.0, in its first guideline, on text alternatives. Images that convey information need a text alternative serving the same purpose, at Level A, the most basic level.
Where do I write alt text in WordPress?
In the alt text field for each image in the media library. Check first that your gallery plugin uses that field rather than the title or caption.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Gallery full of file names?
Send us the gallery page. We will check which field it reads and help you describe your best work first.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
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The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
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Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
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West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
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West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
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12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada